The info you need
All orders ship via UPS ground from Washington State, which means shipping averages 3-5 business days to Continental US. International shipping is also available - you can choose your method of choice at checkout. You'll receive shipping status updates to the email address entered at checkout.
We accept payments via PayPal, PayPal Credit, and Square processing, which includes visa, mastercard, discover, and american express.
We're confident you're going to love your kettlebell, but if you want to return it for any reason, we'll pay the return shipping so long as we receive the returned kettlebell within 30 days of the date you received the kettlebell. Allow up to 5 days in transit for delivery. No refunds after 30 days for any reason.
Refunds will be issued via the original payment method.
Items must be returned in the original condition, with original packaging.
To initiate a return, email your request for a shipping label to info@prokettlebell.
If you return a kettlebell, please allow two weeks from receipt of the kettlebell for your refund to be processed and returned to your account - banks can take a few days to process after we've done our part.